Website tracking
Every visitor to this website is tracked for statistic purposes and data such
as IP address, browser version, screen resolution and ISP hostname is
collected. This information is used for our analysis of webstats and is never
made available to anyone outside of the company in any way, shape or form under
any circumstances..
Cookies
If any website visitor chooses to select their location from the links above a
cookie is set on their computer to reflect this choice. Cookies are used in our
billing account area and our forums and are also used to track session
information in the ordering process.
Customer testimonials
We never publish customer testimonials without seeking permission first. This
will be done in the form of a personal email to ask whether we can use your
comments on our website and/or promo material. Testimonials submitted to
hosting directories or other third party review websites will be assumed as
safe to use without seeking permission first.
Ordering process and customer records
During the order process we require customers to supply contact details such as
their name, address, email and phone number. This is for our own internal
records only and will never be sold or made available to anyone outside of the
company. It is important that we have these details so customers can be
contacted and payments verified.
Payments
All payments are processed using either PayPal or Credit Card. We never have
access to your credit card or sensitive data and do not store these details and
at no time will we be able to bill your credit card without you authorising the
transaction.
Accurate data
It is of great importance that we have accurate contact details for customers
at all time. Customers can update these details by logging into their billing
control panel and/or raising a support ticket.
Security
All customer information is kept in a secure database online with the necessary
server protection measures in place. Records are also stored offline in
physically secure conditions. We do not store credit card details in any way,
shape or form online or offline.
